At Orpers, we are committed to delivering your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms related to the shipment of products purchased on our website, [www.orpers.com].
1. Order Processing Time
Orders are processed within 7 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
In case of delays due to high demand or unforeseen circumstances, we will notify you via email.
2. Shipping Methods and Estimated Delivery Time
We offer the following shipping options:
Standard Shipping: Estimated delivery within 7 business days.
Express Shipping: Estimated delivery within 4 business days.
International Shipping: Delivery times vary by destination, typically taking 7 to15 business days.
3. Shipping Fees
Shipping charges are calculated at checkout based on order value and location.
Free shipping is available for [India].
International orders may incur additional customs duties, taxes, and fees, which are the responsibility of the customer.
4. Tracking Your Order
Once your order is shipped, you will receive an email with tracking details.
You can track your order using the provided tracking number on our logistics partner’s website.
5. Delivery Conditions
Deliveries will be made to the address provided during checkout. Please ensure the accuracy of your shipping details.
If the courier is unable to deliver due to an incorrect address or failed delivery attempts, the package may be returned to us. Re-shipping charges may apply.
6. Delays and External Factors
Orpers is not responsible for delays caused by external factors such as weather conditions, customs clearance, strikes, or courier service disruptions.
In case of significant delays, we will notify you and provide the best possible resolution.
7. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 6 days of receipt with photos of the damaged package and items.
If your package is lost in transit, please reach out to our customer support team for assistance.
8. International Shipping Policy
International shipping is available to selected countries.
Customers are responsible for any applicable customs duties, taxes, or import fees.
9. Contact Us
For any shipping or delivery-related queries, please contact us at:
Email: [info@orpers.com]
By placing an order with Orpers, you acknowledge that you have read and agree to this Shipping and Delivery Policy.